As a lead business analyst for the UCPath Center’s Information Technology Shared Services (ITSS) department, Roger Nguyen says his aim is to work smarter, not harder. He recalls several times when management also promoted a culture of working smart hours. “In ITSS, they stress we shouldn’t be here … [Read more...] about A Day in the Life with Senior Business Analyst Roger Nguyen
IT
A Day in the Life with IT Supervisor Rebecca McLeland
At the start of each business day, UCPath Center IT Supervisor Rebecca McLeland takes some time to draft a to-do list. However, McLeland recalls there are many days where she ditches the list to prioritize requests, focus on ticket management and process files coming in from all around the … [Read more...] about A Day in the Life with IT Supervisor Rebecca McLeland